Doorbook
Support
Getting help
Most questions are answered in the manual, which covers every part of the app in the order you actually use it — setting the building up, reading the meters, working out a bill, collecting it, and closing the month.
Start with these
- When something is not right — A reading it will not accept, a bill that looks wrong, rooms missing on a second device.
- Reading the meters — Why you type the counter value and not the units used.
- Sync, backup and a new phone — Restoring after a lost or replaced device.
- Free, Pro, and managing the subscription — Cancelling, restoring a purchase.
Still stuck
Email [email protected] and tell us what you were doing and what happened instead. Include the room and the month if it is about a figure. We answer in English and Thai.